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From the guide screen of soft expiration date, and finished at the settlement by clicking on the update of the license. I click Run to proceed to download the software immediately. This seems to be finished in short time. However, this screen does not move forward and not disappear.


Asked by
Katsuei Aida
2014/02/03 09:44
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In the detail screen of the license, it is displayed expiration date of the license becomes 2014.2.9. In addition, we'll charge you up to double when we come to update from this screen. Please advice how to update to prevent this. It should be noted that the order number is 55428798
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Answered by
Nish
Nish
2014/02/03 22:05
Hello Katsuei,

If you have recently renewed your software, we recommend upgrading to the latest version of RegistryReviver.

How to upgrade: http://www.reviversoft.com/registry-reviver/support/?c=6&a=36

Once you have it installed, you can use your recently renewed license to activate the software.

How to activate: http://www.reviversoft.com/registry-reviver/support/?c=7&a=25

For further assistance, please submit a support request through our website and dedicated support team will be happy to help:

http://www.reviversoft.com/registry-reviver/contact-support/

Good luck,

James


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Answered by
Lokesh Yadav
2015/12/23 13:22

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Hi Katsuei,

You can send an email to support@reviversoft.com for further assistance regarding your concern. Please don't forget to include your account details.

Thanks,
Lokesh.
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