Hello Evelyn ,

If you have been experiencing problems with your MS outlook, please visit the link provided below for a fix.

http://windows.micro...

Hope this helps you fix your MS outlook issue.

Sincerely,

Christian

Hi Evelyn,

There are several reasons why Microsoft Outlook won't send mail and to fix the problem you can try the below methods:

Method 1:
First, check the Send/Receive progress dialog for error codes. Browse to Tools, Send/Receive, Send/Receive settings, Show progress and click on the error tab.


See what error is coming. Then go to the below link to find more information about the error:
http://www.slipstick...

Method 2:

Verify your password works by logging into your account using web access.
Check your account settings:

1. Go to Tools menu (Outlook 2007) or File tab (Outlook 2010) then Account Settings, Email.
2. Double click on the account then click More Settings.
3. Check your settings on the Outgoing server tab. Many email providers now require a password to send email. If you aren't sure, enabling authentication before sending usually doesn't cause problems, but you should verify the proper settings with your email provider.
4. Do not enable SPA unless your mail server requires it.
5. Verify the port number is correct on the More Settings, Advanced tab. Many email providers use port 587 for SMTP.

Method 3: Check if the SRS file is not corrupt

Outlook saves your Send and Receive customizations in a file with the extension *.SRS. If this file is corrupt, the Send & Receive Settings dialog won't open and you may receive send & receive errors. Find and delete or rename the SRS file for your profile.

In Windows 7, 8 and Vista the SRS file is at below location:
C:\Users\username\AppData\Roaming\Microsoft\Outlook\

You can type or paste %appdata%\microsoft\outlook in the address bar of Windows Explorer, then press Enter, to jump to the folder.

Method 4: An antispam or antivirus scanner is scanning outgoing mail

Norton and AVG antispam plugins are known to cause problems, but there are others. Any antivirus that uses an Outlook addin can cause issues with your email.

Solution: Disable Email scanning in the software.
It may help to the timeout (in your email account's More Settings, Advanced tab.)
Otherwise, check your antispam or antivirus program's website for an update or possible workarounds.

I hope this helps.

Regards,
Lokesh