Hi Leonard,

Thank you for posting your concern's here.

I am sorry to hear about the sound issue you are experiencing.

I suggest you to follow the steps below to fix the problem.

1. Please go to start.

2. Type "Device manager" without quotation mark.

3. Look for your sound device, please tap it twice.

4. You should see a list of your audio device installed, please select Update Driver Software..


5. Select Search automatically for updated driver software.

If the problem persists, please contact Reviversoft support team at support@reviversoft.com for further assistance regarding your concern.

You can also contact support from the link provided below.

http://reviversoft.c...

We look forward to hearing from you.

Sincerely,

Christian