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2017/11/08 17:43
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Seit der Installation ihrer Software zeigt mein Microsoft Defender mir dauernd an einen Virus zu haben. Defender hat das Starten der Software auch unterbunden.
Ich trete hiermit vom Kauf zurück und bitte um die Erstattung des Kaufpreises. Ebenfalls kündige ich hiermit das Jahresabbo.
Operating System:
Windows 10
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Dear Fritz,

Thank you for contacting us.

We regret that you have problems with Windows Defender and want to apologize for the inconvenience.

Our team is convinced that this is a false positive (inaccurate detection) and is actively working with Microsoft to resolve this issue as quickly as possible. Your support is appreciated!

In the meantime, I'm more than happy to explain how you can exclude PCReviver from within your Windows Defender program and continue the program uninterrupted.

Step 1: Temporarily turn off Windows Defender

1. Please go to your start menu ") Control Panel") Windows Defender

2. please temporarily disable it by clicking "Settings") disable "Turn on Real-Time Protection"

3. Please choose save.

Step 2: Reinstall PCReviver

1. Reinstall PCReviver on your computer with this download link:

http: //www.reviverso ...

2. after installation, you can activate it with your license code.

Step 3: Add PCReviver as Exclusion

1. Start your Windows Defender program

2. Click the "Settings" and click "Excluded files and locations"

3. Nicely "scrolling" at the moment go to their native disc, generally, the way should be like what you are seeing shown envied below.

C: \ Program Files \ ReviverSoft

4. Select ReviverSoft Folder and click "OK" and "Save Changes"

5. Now, to go back to Windows Defender, go to its settings and then check "Turn on Real-Time Protection" and save changes.

You can also follow this simple guide below:

https: //support.micr ...

Please let me know if you have any problems with this and I will be happy
to help.




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