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Why does my computer keep spooling?

Asked by
Joe Tempel
2018/03/31 18:02
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When I try to print a photo from my Adobe Photoshop program, it keeps spooling for minutes before printing. What can I do to increase the speed of the printing of my photos?
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Answered by
Lokesh Yadav
2018/04/01 13:42
Hi Joe,

In order to resolve the spooling problem, please try the below solutions.

Solution 1 – Move files and restart the Print Spooler service
During the printing, process files will be sent to the printing queue, but sometimes there can be a problem with those files or with the Print Spooler service, so you’ll need to move those files and restart the service. To do that, follow these steps:
  1. Go to Windows\system32\spool\drivers\ folder. You should see three folders available: IA64, W32X86 and x64.
  2. Open each of these folders and search for a directory called 3. This directory should have a large number of number folders inside it. For example, \W32X86\3\1, \W32X86\3\2, etc.
  3. Select all the numbered directories inside the 3 folder, right click them and choose Cut.
  4. Now paste those folders to a different directory. For example, you can move them to your Desktop or any other folder.
After moving the numbered folders to a different location, you’ll need to restart the Print Spooler service. To do that, follow these steps:
  1. Press Windows Key + R and enter services.msc. Press Enter or click OK.
  2. Locate Print Spooler service and check its status.
  3. If the Print Spooler service isn’t running, you can start it by right clicking it and choosing Start from the menu.
Sometimes Print Spooler service can’t start due to problems with dependent services, and if that happens, you need to do the following:
  1. In the Services window locate Print Spooler, right click it and choose Properties.
  2. Look for available services in This service depends on the following system components field. Print Spooler service is dependant on those services and in order to start it you need to enable those services first. In addition to enabling the services, you need to set their Startup Type as Automatic. After the depending services are enabled, try to start Print Spooler again.
If you don’t want to use Services window, you can easily restart the Print Spooler service by using cmd. Some users prefer this approach since it’s faster, but you can use any method that works for you. To restart Print Spooler using Command Prompt, do the following:
  1. Open Command Prompt as admin. You can do that by pressing Windows Key + X and choosing Command Prompt (Admin) from the Win + X menu.
  2. When Command Prompt opens, you can enter net stop spooler command to stop Print Spooler and net start spooler to start Print Spooler service.
After moving the numbered folders to a different location and restarting the Print Spooler service, the issue should be completely resolved.

Solution 2 – Delete all pending documents
All your documents are moved to a specific folder before they are printed, but sometimes certain issues can occur with Print Spooler that can prevent the printing process on your PC. One suggested solution is to delete the pending documents from their folder, but before you can do that, you’ll need to stop the Print Spooling service.

To do that, simply open Services window, locate Print Spooler service, right click it and choose Stop from the menu. In addition, be sure to set Startup Type for Print Spooler to Automatic. After doing that, you need to delete all queued printing jobs. To do that, follow these steps:
  1. Go to C:\WINDOWS\system32\spool\PRINTERS directory.
  2. You should see all pending print jobs inside the PRINTERS folder. Delete all the files inside it and restart your PC.
After your PC restarts, navigate to the Services window and check if Print Spooler service is running. If everything is working correctly and if its Startup Type is set to Automatic, Print Spooler service should start automatically with your Windows 10. After removing the pending documents and checking the status of the Print Spooler service, try to print your documents again.

Solution 3 – Disable Bidirectional support for your printer

If you have a local network in your home or in your office, you’re probably sharing a printer with other users. This is usually the most convenient way to print documents because it allows users to print documents from their PC remotely. Although printer sharing feature is convenient, certain issues with it can appear. If printing gets stuck on spooling while using a shared printer, you might want to check the printer’s properties and disable Bidirectional support. To do that, follow these steps:
  1. Press Windows Key + S and enter printers. Choose Devices and Printers from the menu.
  2. When Devices and Printers window opens, locate your printer in the Printers section. Right click your printer and choose Printer properties from the menu.
  3. Go to Ports tab and at the bottom of the window you’ll see Enable bidirectional support option. Uncheck it and click Apply and OK.
After disabling Bidirectional support, check if the problem is resolved.

Solution 4 – Reinstall the printer driver

Sometimes problems with printing stuck on spooling can occur due to your drivers, and one way to fix that problem is to reinstall your printer driver. To do that, follow these steps
  1. Press Windows Key + X and select Device Manager from the list.
  2. When Device Manager opens, locate your printer. If you can’t find it, go to View tab and check Show hidden devices.
  3. Locate your printer, right click it and choose Uninstall.
  4. Check Delete driver software for this device and click OK.
  5. After the uninstall process is completed, restart your PC.
I hope it helps.



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