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I have a Microsoft Lumia 640XL Phone connected via USB to A DELL OptiPlex 9020 Desktop. When running the driver repair, the repair process "hangs" on the 640XL Phone Driver Update. I have have tried the update with and without the phone connected, sa


Asked by
Ari Smith
2018/04/30 20:39
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2018/05/18 13:22
Hello Ari,

I am sorry to hear about what's happened.

To receive a better support assistance regarding your PC Reviver concerns, I strongly recommend contacting ReviverSoft Support Team at support@reviversoft.com.

Regards,


Ryan


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Answered by
Lokesh Yadav
2018/05/20 04:25

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Hi Ari,

Please note that Microsoft has removed the support for the Lumia 640 and 640 XL with the Windows 10. So, that's why you are not able to update it.
Please check below link for more details.

https://www.windowscentral.com/lumia-640-and-640-xl-will-not-be-getting-windows-10-mobile-fall-creators-update

Regards,
Lokesh
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