Hi Beate,

Thanks for posting your concern is here.

I'm sorry to hear about activation problem.

I strongly suggest to copy and paste the key from your order number directly and paste it on your product properly without invalid characters or extra spaces.

Also check if you activate and use the product key to the right product, another product require different product code.

If the problem persists, contact our lively Support at support@reviversoft.com for more information about your concern.

You can also contact support from the link below.

http: //reviversoft.c ...

We look forward to hearing from you.

Sincerely,

Christian