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I am being charged twice a month, I wonder why?

2017/12/04 19:41
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Very recently.
Operating System:
Windows 7
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Answered by
Lokesh Yadav
2017/12/26 13:33
Hi Chuck,

I can confirm that the license buying/renewal only requires a single payment.

It is possible that you inadvertently renewed your license twice or purchased a new license, in which case we can cancel and refund the additional payment.

Please double-check the charges and contact the dedicated support team at the below link with the order details and they'll be happy to resolve this for you.



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